System Maintenance Alert & COVID-19 Messaging Center
July 22, 2020
On Wednesday, July 22, 2020 Governor Mike DeWine issued a statewide face mask mandate in the face of rising numbers of coronovirus cases. The order applies to anyone in a public place where social distancing isn't possible. That includes indoor spaces other than residences and outdoor spaces where a large number of people are congregated. People with medical conditions that preclude the use of a face mask are not required to wear one. Children under 10 years old are also not required to wear masks.
As a result of this statewide order, all Sutton Bank employees are required to wear face coverings. In addition, our teller windows have been equiped with sneeze guards, and social distancing will continue to be part of our everyday practices. Also, when entering our lobbies wearing face coverings, we reserve the right to request you remove it at our entrance door, within security camera and teller view in order to properly identify you. You can then place the face covering back on. If you are not comfortable with these practices, please utilize our drive-up windows and alternate banking methods such as mobile, online, and ATMs. We thank our customers for their consideration in advance. Again, together we can get through this if we all do our part.
Tony Gorrell, CEO
July 7, 2020
The SBA and Treasury recently released information about individual Paycheck Protection Program Loans. The data released includes business names, addresses, lender names, and other information for loans of $150,000 and up, which accounts for nearly three-quarters of the dollar volume of PPP loans. For loans below $150,000, the agencies will not release business names but will report loan totals, aggregated by ZIP code, industry, business type, and various demographic categories.
The data release follows the extension of the PPP application deadline until Aug. 8 shortly after the SBA stopped accepting PPP applications last week. The agency has roughly $130 billion in remaining PPP funds.
Make no mistake, Sutton Bank is not voluntarily releasing this loan information and is not calling for its publication. The decision to publish PPP borrower and loan information is a result of actions from Congress and the SBA and Treasury, which oversee and administer the PPP and are responsible for the program's implementation, terms and conditions.
We are proud to participate in the PPP and help customers navigate the challenging COVID-19 environment. Please contact us with any question or if you need further assistance.
June 1, 2020
First of all, we would like to thank you, our valued customers for your patience and understanding while our lobbies were temporarily closed due to COVID-19. As the Ohio Safe-At-Home order was lifted, we made the decision to re-open our branch lobbies on June 1. However, you will notice a few changes in the way we conduct business.
As our lobbies re-open, please observe the following for the safety of our staff and others:
- DO NOT ENTER our lobbies if you have symptoms of, or exposure to COVID-19!
- Our teller windows will be utilizing sneeze guard shields for the safety of our customers.
- Hand sanitizer is available in each of our branches.
- Social distancing is being practiced for all areas of the bank.
- While not required, should you choose to wear a face covering in our lobby area, we reserve the right to request you remove it at our entrance door, within security camera and teller view so that we can properly identify you. You can then place the face covering back on.
- Please take a moment to read the safety information posted on the door before entering.
- Please observe the floor stickers in the lobby. We have spaced them 6 ft. apart.
Please be assured that we are taking extra precautions to ensure the safety of our employees and our customers. These include special attention to cleaning and sanitizing work and public spaces, and maintaining good hygiene at all times--hand washing and social distancing.
We encourage you to continue using these electronic, self-service options that give you 24/7 access to your account(s):
- Online Banking
- Online Billpay
- Mobile Banking App with Mobile Check Deposit
- Sutton Bank ATM's
Our ultimate goal is to ensure the safety and well-being of everyone while continuing to serve your financial needs. As our economy restarts, let's do the best for one another. Let's support the small businesses in our communities and give a hand when needed.
J. Anthony Gorrell, CEO
IMPORTANT INFORMATION AND UPDATES RELATED TO COVID-19
We've created a resource page for both our Commercial customers and our Consumer customers where you can find information and links pertaining to COVID-19.
You will find information about:
- The CARES Act including economic impact payments
- The Paycheck Protection Program (PPP)
- The SBA Economic Injury Disaster Loan Program (EIDL)
- BWC dividend payments
- Ashland Community Non-Profit Relief Grants (just added April 22)
Find this new page here.
You can also find COVID-19 video resources on our MONEY IQ Financial Literacy & Education Center page for both individuals and businesses here.
For our Credit Card customers who are experiencing a financial hardship due to COVID-19, a skip-payment option may be available. Contact the Personal Banker at the office nearest you, or complete the Contact Us form to arrange for a banker to contact you to discuss. We're here to help!
For our Mortgage customers who have been experiencing a financial hardship due to COVID-19, help may be available. Each situation is unique, so we want to understand yours. Please complete the Contact Us form to arrange for a banker to contact you to discuss. We're here to help.
BEWARE OF CORONAVIRUS-RELATED SCAMS
There are scammers out there taking advantage of the public concern. The FTC and the U.S. Food & Drug Administration have posted consumer warnings about fake websites and phishing emails.
As a reminder, Sutton Bank will never contact you and ask for your full Social Security Number, account or card numbers, one-time passwords, PIN numbers, user names or passwords.
For additional information about COVID-19, get the latest report from the Centers for Disease Control at cdc.gov or from your local health department website.